"My o2" - consumption display, invoice, contract data, offers & loyalty benefits
Discover the most essential services and advantages available through the highly acclaimed Mein o2 app. Whether you're on a prepaid or term contract, you can easily access everything you need with just a few taps. For our business customers, the o2 Business App is also available, tailored to meet your professional needs.
The Mein o2 app is packed with features designed to enhance your experience:
FOR CONTRACT CUSTOMERS
- Monitor your consumption effortlessly, including data usage at home and abroad, as well as telephony and SMS outside of your flat rates. You can even add this as a home widget for quick access.
- Explore your tariff details and effortlessly book additional tariff options to suit your needs.
- Update your customer data conveniently on the go, ensuring your information is always current.
- Access your invoices and itemized bills (EVN) anytime, anywhere for a clear overview of your expenses.
- Manage SIM & contract services such as number portability, order and activate eSIM, and handle third-party services with ease.
- Perform a live check of the o2 network and report any faults swiftly to maintain a seamless connection.
- Enjoy new customer benefits every month with our Priority loyalty program, designed to reward you for your loyalty.
FOR PREPAID CUSTOMERS
- Keep track of your used data volume and units (minutes & SMS) to stay on top of your usage.
- View your current credit balance and top it up easily whenever you need to.
- Switch tariffs or book additional options to tailor your plan to your current needs.
- Update your customer data conveniently while on the move, ensuring your information is always up to date.
- Conduct a live check of the o2 network to ensure you're always connected.
FOR MY HANDY CUSTOMERS
- Get detailed information on your My Handy contract to stay informed about your plan.
- Access a digital version of your invoice for easy reference and record-keeping.
- Gain insights into your installment plan to manage your payments effectively.
- Take advantage of Early Payment options to settle your dues ahead of time.
PLEASE NOTE
The Mein o2 app is designed for o2 private customers. For business customers, we offer the »o2 Business App« to cater to your specific needs. Please note that Alice Mobile connections and third-party providers are not supported within the Mein o2 app.
LIABILITY/REQUIREMENTS
Please be aware that this app relies on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service at all times. To make full use of the Mein o2 app, you will need an account at o2online.de.
